Mercedes Sutphen is completing an Associate of Science in Pharmacy Technology at San Bernardino Valley College, currently in her clinical externship, and holds a B.S. in Chemistry from Grambling State University. Her background includes direct pharmacy experience as a CVS Pharmacy Tech Trainee, plus years as a Clinical Laboratory Specialist and a Clinical Allergy Specialist in pediatric care. She holds a Texas pharmacy technician trainee license, a Pharmacy-Based Immunization Delivery Certificate, and current BLS certification, and is now seeking a California pharmacy placement.
Relevant Skills and Experience
- Pharmacy operations: Skilled in prescription processing, medication preparation, inventory management, and data entry within a retail pharmacy setting. Comfortable managing high-volume, detail-driven workflows.
- Clinical laboratory testing: Experienced in administering blood and plasma quality sample testing under SOPs and CLIA guidelines, ensuring accuracy and regulatory compliance in a diagnostic lab environment.
- Clinical and patient care support: Skilled in preparing and administering immunotherapy and allergy testing for a pediatric clinic, including formulation of allergy medication and direct patient intake.
- Compliance and documentation: Familiar with regulated healthcare environments, including SOP adherence, insurance benefit verification, and EMR documentation and records management.
- Scientific foundation: Strong chemistry and pharmacology background, with a B.S. in Chemistry and top academic performance in pharmacology, pharmacy systems, and pharmacy calculations coursework.
- Certifications and technical training: Basic Life Support (AHA) and Pharmacy-Based Immunization Delivery Certificate (APhA); holds a Pharmacy Technician Trainee License.
- Communication and mentorship: Builds strong professional relationships, including established mentor connections with practicing PharmDs; experienced in patient-facing communication from prior teaching and clinic roles.