Pamela Paredes is a bilingual communications professional based in Santa Ana, CA, currently working as a chiropractic assistant while advancing her education through Brigham Young University’s online pathway program toward a marketing certificate and a Business Administration degree. She holds a Bachelor of Science in Communications with an emphasis in Journalism from BYU-Idaho. Her background spans editorial work, tutoring, and customer service, with technical skills in WordPress, Photoshop, and Adobe editing tools. She is pursuing a marketing career with the long-term goal of founding her own marketing firm.

Relevant Skills and Experience

Bilingual communication and translation: Native Spanish and English. Translates between doctor and patient in a clinical setting, converts English documents into Spanish, and has trained ESL students on written and multimedia work.
Editorial and journalism: Staff Editor and Reporter at the BYU-Idaho
Digital media and design tools: Weebly, Photoshop, Illustrator, InDesign, video editing, and photography; coached students through content creation and Adobe workflows.
Sales and lead conversion: Consistently sold and renewed wellness packages, educated patients on service value to support sales goals, and converted inbound calls into booked appointments.
Teaching, tutoring and mentoring: Communications Teacher Assistant at Ensign College and Visual Media Tutor at BYU-Idaho; built curriculum with faculty and proofread résumés, cover letters, and presentations.
Customer service and problem solving: Spanish-language CSR at Melaleuca — diagnosed customer problems, placed phone orders, and upsold services post-order.